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The Impact of Poor Product Quality

These cases of poor product quality, whether through the manufacturing process or the inherent nature of the drug (e.g. Thalidomide), drove the need for improved managerial oversight.

However, the pharmaceutical industry was slow to realise the impact of poor product quality. Apart from the obvious potential harm to patients, click here to see some problems associated with poor product quality:

  • It proves expensive
  • It causes delays in supply
  • It could create an aura of mistrust
  • It can destroy the reputation of a company
  • In some cases it can see the demise of a whole company

Regulation continued to be important, but it became increasingly apparent that the industry would also have to change.

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